Privacy policy

Privacy Policy

At MonPoke, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through third-party payment providers)

  • Order details and purchase history

  • Device information, browser type, and website usage information

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Communicate with you about your purchases

  • Improve our website, products, and customer experience

  • Prevent fraud and protect the security of our website

  • Comply with legal obligations

3. Payment Information

Payments are processed securely through trusted third-party payment providers. MonPoke does not store your complete payment card information on our servers.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary with trusted service providers that help us operate our business, including:

  • Payment processors

  • Shipping carriers

  • Order fulfillment services

  • Website and technology providers

These providers only receive the information necessary to perform their services.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember customer preferences

  • Analyze website traffic

  • Provide a better shopping experience

You can manage cookie settings through your browser preferences.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or storage method can be guaranteed to be completely secure.

7. Your Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

  • Requesting access to your personal data

  • Requesting correction of inaccurate information

  • Requesting deletion of your personal information where applicable

  • Choosing not to receive certain communications

To make a request, contact us using the information below.

8. Children's Privacy

Our website is not intended for children under the age required by applicable laws to make purchases online. We do not knowingly collect personal information from children without appropriate consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

MonPoke

Email: contact@monpoke.shop

Phone: +1 (479) 345-1674

Address:
188 N Locust St
Momence, IL 60954
United States